a. Discuss any two major causes of failure the NetSuite might experience and advise them on how they could prevent or overcome the issues.

Answer:

Reasons for Implementation Failure:

• Insufficient Requirements

Companies often make mistakes  at the time of requirement gathering, it is the responsibility of the implementation team to create a good understanding of internal and external resources needed for the completion of the project to avoid the implementation failure.

• Ineffective Communication Between Departments

Lack of communication between the management, project team, employees and vendors can lead to internal conflicts and inefficiencies. Employees get confused when they are  not provided an answer to their questions and concerns about the system.

Make Your ERP Project a Success :

Maintain Open Communication :

Disaster strikes any ERP project when relevant parties aren’t in agreement. Senior executives aren’t convinced the software is worth the cost, while managers crave an IT overhaul to optimize processes. Some users look forward to a new system, while the rest fear a change to their daily routines. These oppositions often hold businesses back, but open communication can help them move forward.  

Those who advocate for an ERP implementation must thoroughly make the case for its value. Show where current processes are lagging and specific ways that ERP can improve operations and give your business an advantage in the marketplace. Invite input from all users, asking for both their pain points and concerns with the new project. By instilling communication throughout the process, you can gain approval for the implementation and keep the project on track.  

Have an ERP Selection Process:

No part of the ERP implementation process should be rushed, and that includes vendor selection. Going straight to Google to look up different solutions isn’t the way to start your ERP search. First, put together a selection team of managers and stakeholders. This team will determine what your business needs from a new solution. Find out where you’re falling short in your performance and prioritize the ERP functionality that is most important to supporting your operations. Once you’ve documented your functional and technical requirements, you can start browsing websites and emailing providers and resellers to set up demos with vendors that support your industry.