Soft Skills Quiz 4 Flashcards
Report structure does not vary depending upon the requirements of organizations.
A. False
B. True
A. False
B. True
Report structure varies depending upon the requirements of organizations; the correct answer is False.
Peter Drucker says, “When the ship goes down, you don’t call a meeting. The captain gives an order or everybody drowns.”
A. True
B. False
A. True
B. False
The given statement of Peter Drucker is correct; the answer is True.
A bibliography lists only textual references that may have informed your thinking but were not explicitly cited in your report or essay.
A. True
B. False
A. True
B. False
A bibliography does not only list textual references that were not explicitly cited; the correct answer is False.
Glossary is an alphabetically arranged list of terms and topics.
A. True
B. False
A. True
B. False
A glossary is indeed an alphabetically arranged list of terms and topics; the correct answer is True.
Jargon is a language full of technical or special words used in a particular profession.
A. True
B. False
A. True
B. False
Jargon refers to a language full of technical or special words used in a particular profession; the correct answer is True.
Which of the following should be considered while writing recommendations of an analytical report?
A. Recommendations should reflect the writer’s favourable personal opinions
B. Recommendations of an analytical report should be focused.
C. Recommendations should be feasible and based on the report’s findings.
A. Recommendations should reflect the writer’s favourable personal opinions
B. Recommendations of an analytical report should be focused.
C. Recommendations should be feasible and based on the report’s findings.
While writing recommendations of an analytical report, recommendations should be focused and should be feasible and based on the report’s findings.
Which of the following are the stages of group development described by Bruce Tuckman?
A. Collaborating
B. Storming
C. Adjusting
D. Adjourning
A. Collaborating
B. Storming
C. Adjusting
D. Adjourning
The stages of group development described by Bruce Tuckman include Storming and Adjourning.
Which of the following are parts of the prefatory material in a report?
A. Footnotes
B. Abstract
C. Acknowledgement
D. References
A. Footnotes
B. Abstract
C. Acknowledgement
D. References
The parts of the prefatory material in a report include Abstract and Acknowledgement.
What are the purposes of a forwarding letter in a technical report?
A. To authorize the report
B. To talk about the section divisions of the report
C. To state the scope of the report
D. To glorify the achievements of the report writer
A. To authorize the report
B. To talk about the section divisions of the report
C. To state the scope of the report
D. To glorify the achievements of the report writer
The purposes of a forwarding letter in a technical report are to authorize the report and to state the scope of the report.
Which of the following do/does the title page of a report include?
A. Title and subtitle
B. Acknowledgement
C. Date and place of publication
D. List of illustrations
A. Title and subtitle
B. Acknowledgement
C. Date and place of publication
D. List of illustrations
The title page of a report includes the Title and subtitle and the Date and place of publication.
Which of the following should be avoided while writing an adjustment letter?
A. Avoid blaming the customer
B. Avoid making unrealistic promises
C. Avoid professionalism
D. Avoid empathetic language
A. Avoid blaming the customer
B. Avoid making unrealistic promises
C. Avoid professionalism
D. Avoid empathetic language
You should avoid blaming the customer and avoid making unrealistic promises while writing an adjustment letter.
Which of the following are the goals of an adjustment letter?
A. Regaining customer’s confidence
B. Rectification of the wrong
C. Regaining the profit
D. Disturbing the customer
A. Regaining customer’s confidence
B. Rectification of the wrong
C. Regaining the profit
D. Disturbing the customer
The goals of an adjustment letter include regaining the customer’s confidence and rectification of the wrong.
While concluding a sales letter, which of the following should be avoided?
A. Convincing tone
B. Negative Endings
C. Larger than life claims
D. Positive note
A. Convincing tone
B. Negative Endings
C. Larger than life claims
D. Positive note
When concluding a sales letter, you should avoid negative endings and larger than life claims.
Which of the following are the functions of a business letter?
A. To provide expensive means of communication
B. To hide evidence of transactions
C. To promote new products
D. To strengthen the rapport
A. To provide expensive means of communication
B. To hide evidence of transactions
C. To promote new products
D. To strengthen the rapport
The functions of a business letter include promoting new products and strengthening the rapport.
Which of the following are the characteristics of a Modified block format?
A. Address, subject line and salutation are aligned with the right-hand margin.
B. The paragraphs in the body are blocked.
C. Date, complimentary close and signature are placed between left-hand margin and center of the page.
D. Address, subject line and salutation are aligned with the left-hand margin.
A. Address, subject line and salutation are aligned with the right-hand margin.
B. The paragraphs in the body are blocked.
C. Date, complimentary close and signature are placed between left-hand margin and center of the page.
D. Address, subject line and salutation are aligned with the left-hand margin.
The characteristics of a Modified block format include the paragraphs in the body are blocked and the address, subject line, and salutation are aligned with the left-hand margin.
_______ is a document used to describe the happenings of the meeting.
A. Agenda
B. Minutes
A. Agenda
B. Minutes
Minutes is a document used to describe the happenings of the meeting.
________ is used to inform the members about the time, date, venue, and agenda of a meeting.
A. Reference Letter
B. Notice
A. Reference Letter
B. Notice
Notice is used to inform the members about the time, date, venue, and agenda of a meeting.
_______ is used to inform the members in advance about the matter to be discussed in the meeting.
A. Minutes
B. Agenda
A. Minutes
B. Agenda
Agenda is used to inform the members in advance about the matter to be discussed in the meeting.
In a full block format, date, salutation, complimentary close, and signature are placed on the _______ side.
A. left
B. right
A. left
B. right
In a full block format, these elements are placed on the left side.
In a business letter written in _______ format, the attention line is also written in capital letters.
A. semi-block
B. simplified
A. semi-block
B. simplified
In a business letter written in the simplified format, the attention line is also written in capital letters.
Don’t forget to write your experience in the comment!
Also Available:
Leave a comment